At Biodata Maker Tool, we strive to provide a seamless and satisfying experience for all our users. However, we understand that there may be circumstances where you might need to request a refund. Please read our refund policy carefully to understand your rights and our obligations.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances: Technical Issues: If you are unable to access or use the Biodata Maker Tool due to technical problems on our end, and our support team is unable to resolve the issue within a reasonable time. Duplicate Payment: If you have been charged twice for the same service or subscription. Service Not as Described: If the tool does not function as described on our website, and the issue cannot be resolved by our team.
2. Non-Refundable Situations
Refunds will not be provided in the following cases: Change of Mind: If you simply change your mind after purchasing a subscription or using the tool. User Error: If the issue arises due to incorrect information provided by you or misuse of the tool. Partial Usage: If you have used the tool to create or download biodatas, even partially, before requesting a refund. Discounts or Promotional Offers: If the service was purchased during a promotional period or using a discount code, refunds may not be applicable unless otherwise stated.
3. How to Request a Refund
To request a refund, please follow these steps: Contact our support team at [support@biodatamakertool.com] within 7 days of your purchase. Provide your order details, including the transaction ID, email address used for the purchase, and a detailed explanation of the issue. Our team will review your request and respond within 3-5 business days.
4. Refund
If your refund request is approved, the refund will be processed within 7-10 business days. The refund will be credited to the original payment method used during the purchase. Please note that processing times may vary depending on your bank or payment provider.
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